Our COVID-19 Policies

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As a mobile veterinary practice providing end-of-life care, Midtown Mobile Veterinary Hospice Services is considered an essential service during the COVID-19 pandemic. This means that we are still able to offer in-home euthanasia services, even during provincial lockdowns or stay-at-home orders. We take the health and safety of our clients and our veterinarians very seriously and have implemented the following protocols:

  • All veterinarians must complete a daily COVID-19 screening and confirm they are not experiencing any symptoms
  • All clients must complete a mandatory COVID-19 screening at the time of booking, with a follow-up screening via email on the day of the appointment, to answer the following questions:
    • Has anyone who will be present at the appointment travelled outside of Canada in the past 2 weeks?
    • Is anyone who will be present at the appointment currently experiencing any symptoms that could be related to COVID-19?
    • Is anyone who will be present at the appointment required to self-isolate or quarantine?
  • The client must take responsibility for ensuring that everyone who will be present at the appointment passes the above screening
  • Everyone in attendance, including the veterinarian, must wear a mask that will remain on for the duration of the appointment

Please note that our consultation appointments are now being done via telemedicine. Our veterinarians have access to a range of technology platforms to facilitate these video calls including Zoom and FaceTime.

We remain committed to providing compassionate geriatric and end-of-life care for your loved pets, all in the comfort and privacy of your home. We are available by phone, Monday to Friday 8:30am-6pm and on Weekends & Holidays 9am-3pm. Please call us at 416-817-3572 or email us at info@mmvhs.ca if you have any further questions about our COVID-19 policies or would like to book an appointment. We recommend booking appointments 1-2 days in advance to ensure that one of our veterinarians will be able to help you. Our veterinarians may be available for appointments outside of these hours and/or for same day appointments, but please contact us for availability.

nose to nose with mask and dog